Mobile / Live
At 8c880, we collect only the account and transaction data we need to run your wallet, process your bKash or Nagad activity, and keep your session secure. This policy sets out exactly what we hold, why we hold it, and what you can do about it — access to the platform and its features depends on your local law and eligible regions.
When you open an account with 8c880, we collect the information you provide during registration — your name, contact details and the payment method you use, whether that is bKash, Nagad or Rocket. We also record transaction references tied to your wallet activity so we can reconcile your account balance and respond to disputes. Session data — device type, browser version and connection timestamps — is logged automatically to support account security and detect irregular access patterns. We do not sell this data to third parties, and we do not share it with advertising networks. Cookies on the site serve functional purposes: keeping your session active, remembering your language preference and enabling the lobby to load your last-viewed section on return. You can adjust cookie behaviour in your browser settings at any time; blocking functional cookies may affect account navigation. Where we are required by applicable law in your region to retain records, we follow that retention period precisely and delete data once that obligation ends. If you use a linked mobile wallet such as bKash or Nagad, the privacy terms of that payment provider also apply to the portion of the transaction handled on their network.
Transaction references from bKash payments are stored against your account for reconciliation and dispute handling only.
Nagad wallet activity is logged at the transaction reference level; we do not store your Nagad PIN or credentials.
Rocket payment records follow the same retention rules as other local wallet transactions on your account.
This policy covers the data 8c880 directly controls — your registered account, wallet records and site session logs. It does not extend to third-party services you reach from our platform. Understanding the boundary helps you know which privacy terms to read when you need them.
Login events, session tokens and device identifiers tied to your 8c880 account fall fully within this policy. You can request a summary of this data through the support route listed on the contact page.
Payment references for bKash, Nagad and Rocket activity processed through our platform are covered here. The portion of a transaction handled on the payment provider's own network is governed by their separate terms.
Functional cookies, lobby preferences and language settings stored in your browser are within scope. You control these through your browser; we do not override a deliberate opt-out.
External links, game studio networks and payment provider apps operate under their own privacy frameworks. We do not control or represent those policies, and this document does not apply to them.
You have several concrete options when it comes to the data held in your 8c880 account. You can ask us to show you the personal information we hold by raising a request through our published support channel — we will confirm what records exist and how they are used. If any detail in your profile is incorrect — a contact number, an email address, or a payment reference label — you can submit a correction request and we will update it once identity is confirmed. You also have the right to ask questions about how long we keep specific data categories and why. Where your jurisdiction permits it, you may request deletion of certain records; we will tell you clearly if a legal retention obligation prevents full deletion. Raising a concern does not require you to close your account. Each of these actions starts from the support route we publish openly — no hidden form, no back-channel process.
Submit a data access request via our support contact to receive a summary of the personal information held against your account.
If your registered contact details or wallet label are wrong, send a correction request with your account reference and we will update the record.
You can ask how long we keep any data category and what the legal basis for that retention period is in your region.
Any question about how your data is handled — including deletion requests where local law permits — can be raised through the contact route listed in the support section below.
If you have a specific question about your data, a correction to raise, or a concern about how a transaction record has been logged, use one of the routes below. We only list channels that are actively monitored; we do not publish response times we cannot verify.
Open the chat widget on any page of the site to start a conversation about your account data or privacy concern directly.
Send a written request — including your account reference — to the support email address listed on our published contact page for a documented response.
Log in and navigate to the account help area to review privacy-related FAQs and submit a data request form without leaving your session.
We approach data handling as an operational necessity, not a marketing asset. The details below cover how we store, protect and eventually remove the information tied to your account.
Account and transaction records are stored on access-controlled servers. Only authorised processes can read payment references such as bKash or Nagad transaction IDs; no member of the support team sees your wallet PIN or password.
We use functional cookies to keep your session live and restore your lobby position on return. No advertising or tracking cookies are placed without your browser's acceptance; you can clear or block them at any time.
We keep records only as long as the applicable legal period in your region requires. Once that period ends, the data is removed. You can ask about the specific period for any data category through our support channel.
When this policy changes, we post the revised version at this address with the update date noted at the top. Continued use of the account after a posted change indicates acceptance; you can contact support to ask about any specific change.
These are the questions we hear most often about how your data is managed. If yours is not listed here, the support routes in the section above will get you a direct answer.
We collect the name, contact details and payment method information you enter during registration. If you use bKash or Nagad, we store the transaction reference — not your wallet PIN. Device and session data is logged automatically for security purposes.
Yes. Submit a data access request through our live chat or support email with your account reference included. We will confirm the categories of data held and how each is used. Access depends on identity verification before we release any record.
Send a correction request via the support email or live chat, quoting your account reference and the field you need changed. Once we verify your identity against the account, we update the record and confirm the change back to you.
We do not sell your data or share it with advertising networks. Transaction references may pass to the payment provider — bKash, Nagad or Rocket — as part of processing, and those providers operate under their own privacy terms for their portion of the transaction.
Retention periods follow the applicable legal requirements in your region. We do not keep data beyond those periods. You can ask our support team about the specific retention timeline for any category of information held in your account.
We post the updated policy at this page address with the revision date clearly noted at the top. If you have questions about what changed, contact us through live chat or email before continuing to use the account. Eligibility and access depend on your local law and eligible regions.